As I grapple with an increasingly annoying web host who is seemingly doing all they can to (try and) RUIN the 0 Excuses Fitness biz (there’s a reason I use the term “ruin”, and I’ll elaborate on why beneath) – I’d like to talk about something else.
I don’t know if it’s a trend these days or what, but every time I bring up a problem with regard to anything – I’m given the standard stock response of “Sorry for the inconvenience” (I can almost see their grubby little fingers typing that response out as I type!) – and then after that this little gem!
No-one ever has any problems with us! It’s just you!
And lest you think it is just this web host, think again,
Think SEVERAL times.
I’ve been through a lot of web hosts, good and bad – and the ones for the fitness biz have always started out as great, and then (after they had my business) became the exact opposite and worse.
But I must admit THESE guys (and I won’t name and shame them for now here – but I’ve done so elsewhere) – take “poor service” to giddy limits.
Some guy at their customer service center coolly re-directed the domain to a competitor website – amazingly enough (or not!) with NO prior authorization from my end.
That’s right. They didn’t even bother asking!
Like a schoolboy doing all he can to “get the issue resolved as quickly as possible before the customer finds out”.
Before that, they renamed a few files on the 0 Excuses Fitness website to “Hello World”, and got back to me claiming the issue was fixed.
When I raise tickets, try and talk to them – the works – you guessed it – crickets.
I just wrote a lengthy two page post on this so won’t get into it again, but here’s the point I’m trying to bring up.
MANY companies are like this. It seems to be a “shame the customer” technique that may work for idiots, but it don’t work for anyone that has half a brain.
In China, my internet service provider often tells me the same thing when I complain about spotty internet at times.
“It’s just you! No-one else has complained!”
And yet when the dude who fixes it comes to my house to repair the connection, his phone is ringing off the hook with dozens of customers complaining about – you got it – the same damned issue.
And my Chinese internet service provider is not nearly, nowhere NEARLY as bad as these web hosts I’ve got now.
Anyway, end of rant there – and I’m not sure when the 0 Excuses Fitness site will be back.
We might just have to move hosts – YET AGAIN. Last major move was in 2014, and it looks like 6 years down the line, another one is in store.
No big deal. Happens. Hehe.
But the point is this, my friend, and it holds true for fitness too – it ain’t just you.
There are tons of people trying to get in shape – just like you.
There are tons of people dealing with the nonsense spouted by the so called gurus and experts on fitness that are getting nowhere quick – just like you!
And there are tons of people that don’t know how to engage in routines like the ones I wrote about yesterday on this here site . . .
It ain’t just you, and that is why I created the members only forum on 0 Excuses Fitness. Go right HERE to become a member (once the damn site is back up again that is).
And on that note, it’s off to deal with the increasingly recalcitrant web host . . .
P.S. – Contact me directly in case you’re on the outlook for products etc, and I’ll have to process the orders manually in that case. No problem though – go for it – I’ll be happy to serve ya that way too! ?