Displaying items by tag: payoneer

I saw a post the other day somewhere - I believe on WeChat about China complaining that "the US is being too strict by banning student visas etc in increasing numbers from china". 

They were pretty blunt about it, and did not use polite language either (China) as they never do (of course,when WE call the China plague what it is i.e. the China plague, they throw a hissy fit!). 

I think they said "cultural warfare" or some nonsense. 

Typical Global Times Tom Tom b.s.. 

A person commented as follows 

"Yet, students from overseas still cannot return to China". 

So true!

Neither can most people even if they want to. 

You have to have the vaccine for once. NO CHOICE! And to add insult to injury, it has to be the China approved "Sino" vaccine which to me is utter hypocrisy and a case of, much like the much Tom Tommed security law in Hong Kong last year, China trying to impose it's will upon the entire world in general. 

That law says amongst other things you could be sitting in the US writing an op-ed on China, and not say what the CCP tom Tom's (all BS) - and they'd be within their rights to arrest you upon landing in HK the next time. 

Of course, they claim the law isn't "intended" for that purpose. 

Somehow I beg to differ, given the reality of what is going on in Hong Kong. So sad to see whats happening there!

Anyway ... 

Goose and gander is an alien concept for China, and many companies too I believe. 

One of them being Payoneer which I often use - though not for super important payments etc. 

Always have more than one option, and I showl do. 

But, I still use 'em, and they're important to me, but I knew - as soon as the logo changed to a "rainbow" logo that "bad" things were in the offing. 

They recently went big, and public I believe. Which I applauded them for! 

They did it in 2020, I think. 

But anytime this in your face tom tomming the "rainbow" spirit goes on, there's trouble brewing. 

If just for the liberal mindset behind it. 

Not saying Payoneer is this or that, just saying ... 

But lets stick to facts!

Inexplicably, they blocked my account a couple of days ago. 

I emailed them. 

It's been 3 days, and no-one has bothered to get back to me other than a stock response I got on Twitter after raising a bit of Cain, but even that, you could tell they dont really care. 

I swear, customer service everywhere! It's become much like companies telling you "dont ask for customer service" because first thing you know, they dont tell you anything you do not already know by looking at the site or whatever (will orders come today? Will they be delivered? Customer service spits out the same thing that the computer in front of you is right now, so where and what is the point??)   ... and second, theyre increasingly being manned by copy and paste robots from God knows where (actually I know very well. Hah). 

I sent them POLITE emails 

Nothing rude at all!

And of course, they never got back. 

I'm sure they'll get back with somethig about being too busy or "the plague from China". 

How dare I say that, they might even say. 

Well, guess what - thats what it is, and thats what I WILL say no matter who tells me not to. 

And I done got the red ass today... 

A couple of days ago, I logged into my Payoneer account, and it wouldn't let me login with the "account blocked" error. No incorrect password attempts made, nothing at all out of the ordinary - I've been using Payoneer for a few years now, but haven't ever encountered this issue.

No biggie, I thought. Probably random system checks or something - it happens - so I figured I'd email them and see.

Given the appalling level of customer service I've received thus far from several big companies (companies you'd think were "bulwarks" in this and other regards) i.e. customer service these days is like talking to a "bot of sorts" that simply spits out the same damn information you can see on the screen in front of you, I was a bit leery of doing this with Payoneer.

But, the last I contacted them I believe in 2018, their service was fine - a bit slow, but ultimately OK.

It seems to have changed now.

Not only have my emails not been answered/acknowledged for three days plus at the time of writing this, but my Twitter etc have also all gone unnoticed.

Since Payoneer doesn't appear to be much interested at all at looking into this, I'm posting here - any ideas why this could have happened? No transfer out of the ordinary, nothing at all to be quite honest ...

Speaking of which, I wonder why one has to sign up twice i.e. once for Payoneer itself, and the the "community"?

I read recently that Payoneer went public - not sure if this is what happens when a company goes "Big", but I've seen plenty of cases of it happening, them forgetting their customers that GOT THEM THERE - and then crashing. Sad if that happens to Payoneer, but guys (Payoneer!) - please at least GET BACK TO ME on this - this delay is most appalling and something I can't quite comprehend.

(yes, I know, Covid and so forth, but we are ALL dealing with that!).

Please let me know.

Best,
Rahul Mookerjee

 

Now, I'm sure some - especially the shrinking violets and lily livered poltroons would tell me "caution!" 

Dont call 'em out - they handle your money!

Much like when I had the issue with HK immigration with them stopping me willy nilly for something that was THEIR Fault, period, THEIR fault - I believe I've explained it all here - I was told then "dont file a complaint! Your money is in Hong Kong!" ... 

Um, sorry, but no thanks. 

If I feel I've been wronged, I could truly give a rats ass less. 

And a short while after the above post, which was curiously "subject to moderation" - the Twitter guys piped up with the stock response. 

Dont you just hate it when customer service gets back with "Hey! Hang in there!" 

Like fix the damn problem already and THEN get back to me with solid results, not airy fairy nonsense about "Hi How are you" and long flowing lines about empathy - all thats all good, but results are what count, friend. 

I was amazed though to see the warning I got from Payoneer privately. 

Please note, that it is prohibited to start discussions related to customer support issues specific to your account. These discussions will be removed from the forum. All customer support inquiries should be submitted directly to Payoneer Customer Care.

You can search for a solution in our Support Center, or here on the forum and if there is no answer you are looking for, you will see a contact us button. Or you can contact on Twitter or Facebook.

Please do not start multiple discussions related to the same topic, comment on the same thing multiple times or post similar replies to various topics that are unrelated to your discussion. We thank you for your understanding and cooperation!

On the surface of it, you might agree, but ... 

Well - here's my reply!

Hi,

While I understand what you're saying and am perfectly happy to abide by the "Regulations" on this one - here's a couple of other things -

1) What I posted wasn't just related to my account - I'm pretty sure others may have, or are experiencing the same thing as well.

There are also others that have posted SPECIFIC questions with regard to their account - see this (url chopped) - (see Yuri (Nov 2020) 's post) - but not sure if their posts were removed - evidently not?

2), and more importantly, the only reason I posted here is because no-one seems to be interested in getting back to the support request I sent in on Monday. It's now Wednesday (three days) - and other than a stock "in process" response on Twitter, I have not received a response.

Personally, I believe in goose and gander i.e. if someone is allowed to post certain content, then the other person should be too. Simply being "critical of Payoneer" (which is a good thing in that it helps any company improve their services) ... shouldn't be grounds for banning the post.

However, I'm not debating that so much as requesting you once again to get back to me on my support request.

Thank you!

Best,
Rahul

For reference, the post in question that I was referring to ... was a post about an user posting an exact message he got from their customer care, verbatim, about a card or something not working. 

Except, he wasn't critical of Payoneer. 

This strike a bell, folks? 

Liberals, and the 'my way or the highway', anyone???

And to me, thats simply not acceptable. 

We'll see what Payoneer does on this one!

On another note, I've been recieving some ultra furious responses to my last email about "when the looting starts, the shooting starts". 

My friend, if you'd even READ what I wrote there, youd know it's the opposite of racist. 

Liberals don't do a good job if at all of either reading or comprehension. 

And here is the thing. 

True, it is likely CERTAIN elements in both BLM And the current madness in South Africa that are taking advantage of the situation. 

But then why don't we see the black community in general speak OUT against them - why don't we see the black community in general say "Hey, BLM started out along the RIGHT LINES, but it's morphed into anarchy, hurting the very people it claims to support. Not on!" 

Same thing for Islamic terrorists. 

Why don't we see more Muslims condemn Hamas? 

Oddly enough, when it's China and the atrocities in Xinjiang, they stay quiet too! 

Goose and gander truly is an alien concept these days. Truly so!

The last interaction with Payoneer has truly left a bad taste in my mouth. 

If they think thats how to grow a company, more power to them!

Anyway ... 

I'm out. 

But before that, remember one thing - as the Sheriff said in First Blood, part I. 

People start fucking around with the law, all hell breaks loose!

Of course, Sheriff was in the WRONG THERE.

Thats different. 

But Rambo my friend, did eventually get put in jail. 

The law, my friend, just must be followed - there are no two ways around this. 

BAck soon!

Best, 

Rahul Mookerjee

PS - Almost forgot to Tom tom the best damned fitness system out there - eVER - here it is - the 0 Excuses Fitness System. 

Plenty of long videos included too!